NDIS service
Behaviour
Support
We start by working out what a behaviour is communicating, then look at what needs to change around the person — not just at the person.
What this service is
Looking beyond behaviour.
Behaviours of concern are influenced by many factors, including communication, health, relationships, daily routines and the environment. Positive Behaviour Support takes the time to understand how these factors interact before developing practical strategies that improve safety, participation and quality of life.
Working alongside the person, their family and support team, we focus on building skills, reducing barriers and creating positive changes that can be sustained across everyday environments.
This service may be right for you if...
- Behaviours are affecting safety, quality of life or participation at home, school, work or in the community.
- You, your family or your support team would benefit from practical, consistent strategies to respond to behaviours safely and effectively.
- You're seeking Positive Behaviour Support through your NDIS plan.
- An Interim or Comprehensive Behaviour Support Plan has been recommended or is required.
- Restrictive practices are being used and need to be reviewed, monitored or reduced in line with NDIS requirements.
- You'd like to build skills, increase independence and improve participation in everyday life.
Our approach
Supporting meaningful change through Positive Behaviour Support.
Positive Behaviour Support is centred on improving quality of life, not simply reducing behaviours of concern. By understanding the factors influencing behaviour, we can develop practical strategies that build skills, strengthen support networks, and create opportunities for safer and more meaningful participation in everyday life.
Understanding what influences behaviour
Behaviour is shaped by many factors, including communication, health, relationships, daily routines and the environment.
Working together
We work collaboratively with participants, families, carers, support workers and other professionals to develop consistent strategies across everyday environments.
Building capability
The focus is on building the skills and confidence of both the participant and the people supporting them.
Getting started
What to expect
Positive Behaviour Support begins with understanding the person, their strengths, goals and everyday experiences. Your practitioner will gather information through conversations, observations and collaboration with the people involved in your support to identify the factors influencing behaviour.
This information is used to develop practical recommendations and, where appropriate, an Interim or Comprehensive Behaviour Support Plan. Strategies are reviewed regularly to ensure they continue to reflect your goals, support meaningful outcomes and, where restrictive practices are in place, meet NDIS requirements.
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Referral
Send a referral or enquiry through our referral form. Our admin team will confirm what information and funding details we need.
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Intake and matching
We learn about the participant, what's happening now and who's already involved, then match them with a practitioner who suits.
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Functional assessment
Your practitioner gathers information, spends time in the relevant environments and works out what's influencing the behaviour.
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Behaviour support plan
We write up what to do before things escalate, which skills to build, and how everyone should respond when they don't go to plan.
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Implementation and review
We train the people around the participant, keep an eye on how it's going, and change the plan as needs and goals shift.
Specialist Behaviour Support
$252.99 per hour
Charged in line with the current NDIS Pricing Schedule, which is updated each 1 July.
Rates may change when the NDIA updates its pricing—check with us before you start.
Paying for it
Funding
This service can be funded through the NDIS. We work with self-managed, plan-managed and agency-managed participants.
Not with the NDIS? Private arrangements may be possible. We'll confirm fees with you before your first appointment, so there are no surprises.
Our people
Your practitioners
Our behaviour support practitioners have worked in complicated situations before, and they'll tell you plainly what they think will and won't help.
Meet the behaviour support teamGet in touch
Ready to start?
Send a referral through and our admin team will be in touch.